Do I have to create an account to shop on the C2 Outfitters site?

Yes, you have to create an account to shop. By registering on the login page. Each account keeps track of personal purchases.

2. How can I have an account on the C2 Outfitters site?

Click “Register” menu on the right top. Fill the form as required. We guarantee, the data you provide to us, will not be misused and will be kept confidential at all times.

3. How to change my profile on the C2 Outfitters site?

Login with your account, and then, go to profile page.

4. What happens after I click the "PAYMENT" button?

The stock, subject to the availability of , the payment page from Midtrans will appear as our payment gateway.

Is payment process in C2 Outfitters safe ?

To ensure the security and ease of payment, we work with Payment Gateway Midtrans. Please note that Midtrans is one of the largest Payment Gateway companies in Indonesia and has proven credibility and experience.

What kind of payment methods can be used?

You can make payments via bank transfer, credit card and other service providers as Telkomsel, XL, Indosat Dompetku, Indomaret.

Can I change or cancel an order ?

Yes you can, before the payment is processed, you can delete your order in the cart or ignore the order. If within a certain period of time, the payment process has not been done, then the order will be canceled automatically.

Can I change the size, color and quantity of the product after the products go to the check out page?

You can not change the size and color on the page, except the product quantity.

What if I receive a different item from my order?

All products with different orders can be returned at no additional cost in accordance with the terms listed on the "Return and Exchange" page. For more information, please contact our admin via email online@c2outfitters.com.

The product purchased can be returned?

Your item can be returned with terms and conditions. Please go to the " Return and Exchange " page for more details.

How can I contact customer service?

You can contact our customer service via email online@c2outfitters.com.